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The Real Secrets of Incident Management

In this podcast, participants explain that incident management is not just technical response, but a cross-enterprise effort.

Software Engineering Institute



Incident management is not just about technical response. It is a cross-enterprise effort that requires good communication and informed risk management.

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About the Speaker

Stephanie Losi

Stephanie Losi is an SEI alumni employee.

Stephanie Losi is a graduate of the Information Security Policy and Management program at Carnegie Mellon University in Pittsburgh, Pennsylvania. While at Carnegie Mellon, she worked with CERT's Practices, Development & Training team to develop security awareness training and policies for executives and …

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Georgia Killcrece

Georgia Killcrece is an SEI alumni employee.

Georgia Killcrece is a Member of the Technical Staff in the CERT Program at the Software Engineering Institute (SEI). She has over seventeen years direct experience within the CERT/CC in developing and transitioning best practices for developing effective incident response teams. Since 1999 …

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Robin M. Ruefle

Robin Ruefle

Robin Ruefle is a member of the technical staff of the CERT Program at the Software Engineering Institute (SEI) at Carnegie Mellon University. Ruefle's focus is on the development of management, procedural, and technical guidelines and practices for the establishment, maturation, operation, and evaluation of Computer Security Incident Response Teams …

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