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First Steps in Implementing the CMMI for Services Model and ITIL

Presentation
First Steps in Implementing the CMMI for Services Model and ITIL
Publisher

Software Engineering Institute

Subjects

Abstract

This presentation, delivered at SEPG Europe 2009 by David Johnston of DAJex Associates Ltd. and Karyn Tegtmeier of KT BITS, Business and IT Solutions, describes how ITIL and CMMI for Services can be used together.

Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.