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Carnegie Mellon University
Software Engineering Institute
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Karyn Tegtmeier (KT BITS, Business and IT Solutions)
Karyn Tegtmeier (KT BITS, Business and IT Solutions)
KT BITS, Business and IT Solutions
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First Steps in Implementing the CMMI for Services Model and ITIL
August 11, 2011
•
Presentation
By
David Johnston (DAJex Associates Ltd)
,
Karyn Tegtmeier (KT BITS, Business and IT Solutions)