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Using Organizational Business Objectives to Guide a Process Improvement Program

Presentation
In this SEPG North America 2011 presentation, Stevel Masters of the Software Engineering Institute (SEI) describes how business objectives drive effective process improvement.
Publisher

Software Engineering Institute

Topic or Tag

Abstract

This presentation from SEPG North America 2011 by Steve Masters of the SEI discusses the role of business objectives in process improvement activities, the Do's and Don'ts in articulating business objectives, examples of business objectives and corresponding appraisal objectives, and the use of business objectives in CMMI V1.3.

Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.