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Software Quality Measurement: A Framework for Counting Problems and Defects

Technical Report
This 1992 report presents mechanisms for describing and specifying software problems and defects--two software measures used to understand and predict software product quality and software process efficacy.
Publisher

Software Engineering Institute

CMU/SEI Report Number
CMU/SEI-92-TR-022

Abstract

This report presents mechanisms for describing and specifying two software measures—software problems and defects—used to understand and predict software product quality and software process efficacy. We propose a framework that integrates and gives structure to the discovery, reporting, and measurement of software problems and defects found by the primary problem and defect finding activities. Based on the framework, we identify and organize measurable attributes common to these activities. We show how to use the attributes with checklists and supporting forms to communicate the definitions and specifications for problem and defect measurements. We illustrate how the checklist and supporting forms can be used to reduce the misunderstanding of measurement results and can be applied to address the information needs of different users.

Cite This Technical Report

Florac, W. (1992, September 1). Software Quality Measurement: A Framework for Counting Problems and Defects. (Technical Report CMU/SEI-92-TR-022). Retrieved February 26, 2024, from https://insights.sei.cmu.edu/library/software-quality-measurement-a-framework-for-counting-problems-and-defects/.

@techreport{florac_1992,
author={Florac, William},
title={Software Quality Measurement: A Framework for Counting Problems and Defects},
month={Sep},
year={1992},
number={CMU/SEI-92-TR-022},
howpublished={Carnegie Mellon University, Software Engineering Institute's Digital Library},
url={https://insights.sei.cmu.edu/library/software-quality-measurement-a-framework-for-counting-problems-and-defects/},
note={Accessed: 2024-Feb-26}
}

Florac, William. "Software Quality Measurement: A Framework for Counting Problems and Defects." (CMU/SEI-92-TR-022). Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, September 1, 1992. https://insights.sei.cmu.edu/library/software-quality-measurement-a-framework-for-counting-problems-and-defects/.

W. Florac, "Software Quality Measurement: A Framework for Counting Problems and Defects," Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, Technical Report CMU/SEI-92-TR-022, 1-Sep-1992 [Online]. Available: https://insights.sei.cmu.edu/library/software-quality-measurement-a-framework-for-counting-problems-and-defects/. [Accessed: 26-Feb-2024].

Florac, William. "Software Quality Measurement: A Framework for Counting Problems and Defects." (Technical Report CMU/SEI-92-TR-022). Carnegie Mellon University, Software Engineering Institute's Digital Library, Software Engineering Institute, 1 Sep. 1992. https://insights.sei.cmu.edu/library/software-quality-measurement-a-framework-for-counting-problems-and-defects/. Accessed 26 Feb. 2024.

Florac, William. Software Quality Measurement: A Framework for Counting Problems and Defects. CMU/SEI-92-TR-022. Software Engineering Institute. 1992. https://insights.sei.cmu.edu/library/software-quality-measurement-a-framework-for-counting-problems-and-defects/