search menu icon-carat-right cmu-wordmark

Software Process Improvement Works! (Advanced Information Services Inc.)

Technical Report
This report describes the work of the 1998 recipient of the IEEE Computer Society Software Process Achievement Award, jointly established by the SEI and IEEE to recognize outstanding achievements in software process improvement.
Publisher

Software Engineering Institute

CMU/SEI Report Number
CMU/SEI-99-TR-027

Abstract

The Advanced Information Services Inc. (AIS) Development Group was motivated by business needs to begin its Continuous Process Improvement (CPI) initiative in 1992. We chose the Software Engineering Institute (SEI) Capability Maturity Model (CMM) as the process maturity framework [Paulk 93] and the Institute of Electrical and Electronics Engineers (IEEE) standards as the guidelines for software engineering.  

We can relate the changes in AIS process capability to three different eras. The first was the time before 1992, during which AIS did not use a model for software process improvement. During the second era, 1992 to 1995, the CMM was used. Data indicate that project schedule and effort predictability improved with the introduction of the CMM framework. The third era began in 1995 when AIS piloted the Personal Software Process (PSP). With the adoption of the PSP, data reflect an increase in product quality and improvements in productivity levels.

Cite This Technical Report

Ferguson, P., Leman, G., Perini, P., Renner, S., & Seshagiri, G. (1999, November 1). Software Process Improvement Works! (Advanced Information Services Inc.). (Technical Report CMU/SEI-99-TR-027). Retrieved May 20, 2024, from https://insights.sei.cmu.edu/library/software-process-improvement-works-advanced-information-services-inc/.

@techreport{ferguson_1999,
author={Ferguson, Pat and Leman, Gloria and Perini, Prasad and Renner, Susan and Seshagiri, Girish},
title={Software Process Improvement Works! (Advanced Information Services Inc.)},
month={Nov},
year={1999},
number={CMU/SEI-99-TR-027},
howpublished={Carnegie Mellon University, Software Engineering Institute's Digital Library},
url={https://insights.sei.cmu.edu/library/software-process-improvement-works-advanced-information-services-inc/},
note={Accessed: 2024-May-20}
}

Ferguson, Pat, Gloria Leman, Prasad Perini, Susan Renner, and Girish Seshagiri. "Software Process Improvement Works! (Advanced Information Services Inc.)." (CMU/SEI-99-TR-027). Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, November 1, 1999. https://insights.sei.cmu.edu/library/software-process-improvement-works-advanced-information-services-inc/.

P. Ferguson, G. Leman, P. Perini, S. Renner, and G. Seshagiri, "Software Process Improvement Works! (Advanced Information Services Inc.)," Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, Technical Report CMU/SEI-99-TR-027, 1-Nov-1999 [Online]. Available: https://insights.sei.cmu.edu/library/software-process-improvement-works-advanced-information-services-inc/. [Accessed: 20-May-2024].

Ferguson, Pat, Gloria Leman, Prasad Perini, Susan Renner, and Girish Seshagiri. "Software Process Improvement Works! (Advanced Information Services Inc.)." (Technical Report CMU/SEI-99-TR-027). Carnegie Mellon University, Software Engineering Institute's Digital Library, Software Engineering Institute, 1 Nov. 1999. https://insights.sei.cmu.edu/library/software-process-improvement-works-advanced-information-services-inc/. Accessed 20 May. 2024.

Ferguson, Pat; Leman, Gloria; Perini, Prasad; Renner, Susan; & Seshagiri, Girish. Software Process Improvement Works! (Advanced Information Services Inc.). CMU/SEI-99-TR-027. Software Engineering Institute. 1999. https://insights.sei.cmu.edu/library/software-process-improvement-works-advanced-information-services-inc/