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Security for Information Technology Service Contracts

Security Improvement Module
This 1998 document is one of a new series of publications of the Software Engineering Institute at Carnegie Mellon University, security improvement modules. They are intended to provide concrete, practical guidance that will help organizations improve the security of their networked computer systems.

Software Engineering Institute

CMU/SEI Report Number


An increasing number of organizations are organizations are contracting with outside companies for the installation and maintenance of their information technology (IT). All too often, these organizations experience increased difficulty in providing appropriate oversight of the services and software for which they have contracted. For example, contractor access to the organization's systems is often neither well-controlled nor secure, placing information systems and data at risk. The practices recommended in this document are designed to assist your organization in managing the contractor, managing the contract, and deterring common, known security problems when IT services and software are externally contracted.