IDEAL: A User's Guide for Software Process Improvement
Software Engineering Institute
CMU/SEI Report NumberCMU/SEI-96-HB-001
This document describes a software process improvement (SPI) program model, IDEAL, which can be used to guide development of a long-range, integrated plan for initiating and managing an SPI program. The purpose of this document is to provide process improvement managers with a generic description of a sequence of recommended steps for SPI.