search menu icon-carat-right cmu-wordmark

Generalized Criteria and Evaluation Method for Center of Excellence: A Preliminary Report

Technical Note
Criteria and standards to certify an organization as a COE are presented in this Carnegie Mellon Software Engineering Institute preliminary report.
Publisher

Software Engineering Institute

CMU/SEI Report Number
CMU/SEI-2009-TN-011
DOI (Digital Object Identifier)
10.1184/R1/6573947.v1
Subjects

Abstract

Centers of Excellence (COEs) are created throughout the federal government in all domains to signify expertise important for elevating the significance of the product or service that is provided. But how are these COEs designated, accredited, or certified? Are there means of auditing, assessing, or appraising them? How do they achieve their “Center of Excellence” appellation? The answer is not clear-cut or without mystery. It is often a matter of trust to accept that the excellence declared in any COE domain exists.  

Criteria and standards to certify an organization as a COE are presented in this Carnegie Mellon Software Engineering Institute preliminary report. These standards are derived, in part, from the balanced scorecard business approach and reflect criteria suggested by the U.S. Army Aviation and Missile Research, Development, and Engineering Center, Software Engineering Directorate (SED).  

An assessment approach was developed employing established criteria and standards to certify an organization. The assessment approach took advantage of the established appraisal, assessment, and audit methodology. Other assessment approaches, such as ISO audit techniques, were investigated and incorporated as appropriate.

Cite This Technical Note

Craig, W., Fisher, M., Miller, S., Kaylor, C., Porter, J., & Reed, S. (2009, December 1). Generalized Criteria and Evaluation Method for Center of Excellence: A Preliminary Report. (Technical Note CMU/SEI-2009-TN-011). Retrieved February 21, 2024, from https://doi.org/10.1184/R1/6573947.v1.

@techreport{craig_2009,
author={Craig, William and Fisher, Matthew and Miller, Suzanne and Kaylor, Clay and Porter, John and Reed, Scott},
title={Generalized Criteria and Evaluation Method for Center of Excellence: A Preliminary Report},
month={Dec},
year={2009},
number={CMU/SEI-2009-TN-011},
howpublished={Carnegie Mellon University, Software Engineering Institute's Digital Library},
url={https://doi.org/10.1184/R1/6573947.v1},
note={Accessed: 2024-Feb-21}
}

Craig, William, Matthew Fisher, Suzanne Miller, Clay Kaylor, John Porter, and Scott Reed. "Generalized Criteria and Evaluation Method for Center of Excellence: A Preliminary Report." (CMU/SEI-2009-TN-011). Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, December 1, 2009. https://doi.org/10.1184/R1/6573947.v1.

W. Craig, M. Fisher, S. Miller, C. Kaylor, J. Porter, and S. Reed, "Generalized Criteria and Evaluation Method for Center of Excellence: A Preliminary Report," Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, Technical Note CMU/SEI-2009-TN-011, 1-Dec-2009 [Online]. Available: https://doi.org/10.1184/R1/6573947.v1. [Accessed: 21-Feb-2024].

Craig, William, Matthew Fisher, Suzanne Miller, Clay Kaylor, John Porter, and Scott Reed. "Generalized Criteria and Evaluation Method for Center of Excellence: A Preliminary Report." (Technical Note CMU/SEI-2009-TN-011). Carnegie Mellon University, Software Engineering Institute's Digital Library, Software Engineering Institute, 1 Dec. 2009. https://doi.org/10.1184/R1/6573947.v1. Accessed 21 Feb. 2024.

Craig, William; Fisher, Matthew; Miller, Suzanne; Kaylor, Clay; Porter, John; & Reed, Scott. Generalized Criteria and Evaluation Method for Center of Excellence: A Preliminary Report. CMU/SEI-2009-TN-011. Software Engineering Institute. 2009. https://doi.org/10.1184/R1/6573947.v1