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Concepts on Measuring the Benefits of Software Process Improvement

Technical Report
This report describes concepts that organizations can tailor to develop a method for determining the benefits they have received from their software process improvement activities.
Publisher

Software Engineering Institute

CMU/SEI Report Number
CMU/SEI-93-TR-009
DOI (Digital Object Identifier)
10.1184/R1/6572702.v1

Abstract

The software community initially became aware of process improvement from the works of Deming, Juran, and Crosby. The current awareness and activity regarding software process improvement was sparked by the Software Engineering Institute (SEI) with the release of its original software process maturity model. Following the advice of the SEI, many software organizations initiated software process improvement efforts to improve the quality of their products by improving the processes that produce those products. The question that many managers are continually asking today, though, is: How much has my organization benefited from the changes we have made? Unfortunately, many organizations did not include a method of measuring those benefits in their improvement activities. This report describes some concepts that organizations can tailor and build upon to develop a method for determining the benefits they have received from their software process improvement activities.

Cite This Technical Report

Rozum, J. (1993, June 1). Concepts on Measuring the Benefits of Software Process Improvement. (Technical Report CMU/SEI-93-TR-009). Retrieved May 30, 2024, from https://doi.org/10.1184/R1/6572702.v1.

@techreport{rozum_1993,
author={Rozum, James},
title={Concepts on Measuring the Benefits of Software Process Improvement},
month={Jun},
year={1993},
number={CMU/SEI-93-TR-009},
howpublished={Carnegie Mellon University, Software Engineering Institute's Digital Library},
url={https://doi.org/10.1184/R1/6572702.v1},
note={Accessed: 2024-May-30}
}

Rozum, James. "Concepts on Measuring the Benefits of Software Process Improvement." (CMU/SEI-93-TR-009). Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, June 1, 1993. https://doi.org/10.1184/R1/6572702.v1.

J. Rozum, "Concepts on Measuring the Benefits of Software Process Improvement," Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, Technical Report CMU/SEI-93-TR-009, 1-Jun-1993 [Online]. Available: https://doi.org/10.1184/R1/6572702.v1. [Accessed: 30-May-2024].

Rozum, James. "Concepts on Measuring the Benefits of Software Process Improvement." (Technical Report CMU/SEI-93-TR-009). Carnegie Mellon University, Software Engineering Institute's Digital Library, Software Engineering Institute, 1 Jun. 1993. https://doi.org/10.1184/R1/6572702.v1. Accessed 30 May. 2024.

Rozum, James. Concepts on Measuring the Benefits of Software Process Improvement. CMU/SEI-93-TR-009. Software Engineering Institute. 1993. https://doi.org/10.1184/R1/6572702.v1