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Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association

Technical Report
This case study describes the development of a method for evaluating computer and software suppliers for the pharmaceutical industry.
Publisher

Software Engineering Institute

CMU/SEI Report Number
CMU/SEI-2003-TR-011
DOI (Digital Object Identifier)
10.1184/R1/6572162.v1

Abstract

This case study describes the development of a method for evaluating computer and software suppliers for the pharmaceutical industry. The study describes the role of government regulation within the industry and the need for standardized audits of computer and software suppliers. 

The audit method consists of six steps: initiation, pre-work, auditing, observations and reporting, decision, and follow-up. Each of these steps is described in detail, as are several features of the method: a data collection tool, an audit repository, and extensive auditor training supervised by an industry-regulated oversight agency.

Finally, the report describes the benefits of this audit method, together with a set of lessons learned about the audit of computer and software suppliers.

Cite This Technical Report

Carney, D., Greenawalt, H., Grigonis, G., & Oberndorf, P. (2003, May 1). Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association. (Technical Report CMU/SEI-2003-TR-011). Retrieved June 14, 2024, from https://doi.org/10.1184/R1/6572162.v1.

@techreport{carney_2003,
author={Carney, David and Greenawalt, Harvey and Grigonis, Grigonis and Oberndorf, Patricia},
title={Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association},
month={May},
year={2003},
number={CMU/SEI-2003-TR-011},
howpublished={Carnegie Mellon University, Software Engineering Institute's Digital Library},
url={https://doi.org/10.1184/R1/6572162.v1},
note={Accessed: 2024-Jun-14}
}

Carney, David, Harvey Greenawalt, Grigonis Grigonis, and Patricia Oberndorf. "Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association." (CMU/SEI-2003-TR-011). Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, May 1, 2003. https://doi.org/10.1184/R1/6572162.v1.

D. Carney, H. Greenawalt, G. Grigonis, and P. Oberndorf, "Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association," Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, Technical Report CMU/SEI-2003-TR-011, 1-May-2003 [Online]. Available: https://doi.org/10.1184/R1/6572162.v1. [Accessed: 14-Jun-2024].

Carney, David, Harvey Greenawalt, Grigonis Grigonis, and Patricia Oberndorf. "Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association." (Technical Report CMU/SEI-2003-TR-011). Carnegie Mellon University, Software Engineering Institute's Digital Library, Software Engineering Institute, 1 May. 2003. https://doi.org/10.1184/R1/6572162.v1. Accessed 14 Jun. 2024.

Carney, David; Greenawalt, Harvey; Grigonis, Grigonis; & Oberndorf, Patricia. Case Study: Computer Supplier Evaluation Practices of the Parenteral Drug Association. CMU/SEI-2003-TR-011. Software Engineering Institute. 2003. https://doi.org/10.1184/R1/6572162.v1