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A Superior Process: Requirements

Watts Humphrey provides information about the benefits of process improvement and provides examples of organizations that could have used it more effectively.

Software Engineering Institute


Humphrey concludes that the process principles discussed have been proven with CMMI and TSP. They are currently being piloted for systems engineering with TSPI, but the critical challenge is to get people to adopt the process principles. Consistently superior knowledge work must include well-defined and consistently practiced principles of personal performance, team-building and empowerment, organizational support and institutionalization, and quantitative performance measurement and appraisal.