Archive: 2017-07

When I was pursuing my master's degree in information security, two of the required classes were in cognitive psychology and human factors: one class about how we think and learn and one about how we interact with our world. Students were often less interested in these courses and preferred to focus their studies on more technical topics. I personally found them to be two of the most beneficial. In the years since I took those classes, I've worked with people in many organizations in roles where it is their job to think: security operations center (SOC) analysts, researchers, software developers, and decision makers. Many of these people are highly technical, very intelligent, and creative. In my interactions with these groups, however, the discussion rarely turns to how to think about thinking. For people whose jobs entail pulling together and interpreting data to answer a question or solve a problem (i.e. analyze), ignoring human factors and how we and others perceive, think, and remember can lead to poor outcomes. In this blog post, I will explore the importance of thinking like an analyst and introduce a framework to help guide security operations center staff and other network analysts.

The crop of Top 10 SEI Blog posts in the first half of 2017 (judged by the number of visits by our readers) represents the best of what we do here at the SEI: transitioning our knowledge to those who need it. Several of our Top 10 posts this year are from a series of posts on best practices for network security that we launched in November 2016 in the wake of the Dyn attack. In this post, we will list the Top 10 posts with an excerpt from each post as well as links to where readers can go for more information about the topics covered in the SEI blog.

As part of an ongoing effort to keep you informed about our latest work, this blog post summarizes some recently published SEI technical reports, white papers, podcasts and webinars on supply chain risk management, process improvement, network situational awareness, software architecture, network time protocol as well as a podcast interview with SEI Fellow Peter Feiler. These publications highlight the latest work of SEI technologists in these areas. This post includes a listing of each publication, author(s), and links where they can be accessed on the SEI website.