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Making Process Improvement Work

Presentation
This presentation, delivered at SEPG North America 2011 by Neil Potter and Mary Sakry of The Process Group, describes the tasks involved in process improvement.
Publisher

Software Engineering Institute

Abstract

Agenda

  • Introduction
  • Developing a Plan
    • Scope the Improvement
    • Exercise
    • Develop an Action Plan
  • Implementing the Plan
    • Sell Solutions Based on Needs
    • Work with the Willing and Needy First
  • Checking Progress
    • Are We Making Progress on the Goals?
    • Are We Making Progress on Our Improvement Plan?
    • Are We Making Progress on the Improvement Framework?
    • What Lessons Have We Learned So Far?