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How to Untangle the Hairball: Integrating CMMI and ITIL Effectively in Application Engineering and Operations Environments

Presentation
This presentation provides guidance on the scope of ITIL and how it relates to CMMI, as well as information on how to move from a CMMI-only organization to an integrated CMMI/ITIL framework.
Publisher

EDS

Topic or Tag

Abstract

This presentation provides guidance on the scope of ITIL and how it relates to CMMI, as well as information on how to move from a CMMI-only organization to an integrated CMMI/ITIL framework.

Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.