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How to Sell Process Improvement

Presentation
This presentation by Molly Levy of DRS Technologies prepares you with practical advice for selling process improvement in your organization.
Publisher

Software Engineering Institute

Abstract

Summary

  • Understand that process improvement changes are disruptive to process practitioners.
    • Provide mentoring to make process compliance easier to understand.
  • Compute ROX for process changes.
    • Prove to program managers that process compliance is cost-effective.
  • Use processes to solve program problems.
    • Process is the solution, not the problem.
  • Measure process compliance and report it regularly at meetings with program resources and upper management.
    • Process compliance included in annual goals.
    • Programs compete on process compliance.