In this blog series I cover topics related to deploying a text analytics capability for insider threat mitigation. A text analytics capability is a means of measuring the risk employees may pose to an organization by monitoring the sentiment and emotion expressed in their communications.
According to the Verizon 2018 Data Breach Investigations Report, email was an attack vector in 96% of incidents and breaches that involved social actions (manipulation of people as a method of compromise). The report also says an average of 4% of people will fall for any given phish, and the more phishing emails they have clicked, the more likely they are to click again. The mantra of "more user training" may be helping with the phishing problem, but it isn't solving it. In this blog post, I will cover four technical methods for improving an organization's phishing defense. These methods are vendor- and tool-agnostic, don't require a large security team, and are universally applicable for small and large organizations alike.