search menu icon-carat-right cmu-wordmark

Posts by Suzanne Miller

Five Models of Technology Transition to Bridge the Gap Between Digital Natives and Digital Immigrants

Five Models of Technology Transition to Bridge the Gap Between Digital Natives and Digital Immigrants

• Blog
Suzanne Miller

As the defense workforce attracts younger staff members, this digital native generation is having an effect. "To accommodate millennial IT workers, so-called 'digital natives,'" wrote Phil Goldstein in a May 2016 FedTech article, "the service branches of the Department of Defense need to square cybersecurity with the attitudes and behaviors of younger employees, according to senior defense IT officials." Digital natives approach technology differently than digital immigrants, which includes those born before the widespread use...

Read More
SEI Researchers Provide Congressional Testimony on Social Security

SEI Researchers Provide Congressional Testimony on Social Security

• Blog
Suzanne Miller

This post is co-authored by Will Hayes and Eileen Wrubel. On July 14, 2016, the House Ways and Means Subcommittee on Social Security convened a hearing on the Social Security Administration's (SSA) information technology modernization plan. The hearing focused on the current state of the Social Security Administration's (SSA) Information Technology (IT) modernization plan and best practices for IT modernization, including oversight of agile software development. Agile development approaches, relatively new in government settings, create...

Read More
Is Your Organization Ready for Agile? - Part 7

Is Your Organization Ready for Agile? - Part 7

• Blog
Suzanne Miller

This blog post is the seventh and final installment in a series on Agile adoption in regulated settings, such as the Department of Defense, Internal Revenue Service, and Food and Drug Administration. Organizations and federal agencies seeking to adopt Agile often struggle because they do not understand the adoption risks involved when contemplating the use of Agile approaches. This ongoing series on Readiness and Fit Analysis (RFA) focuses on helping federal agencies, such as the...

Read More
Applying the 12 Agile Principles in the Department of Defense

Applying the 12 Agile Principles in the Department of Defense

• Blog
Suzanne Miller

In 2010, the Office of Management and Budget (OMB) issued a 25-point plan to reform IT that called on federal agencies to employ "shorter delivery time frames, an approach consistent with Agile" when developing or acquiring IT. OMB data suggested Agile practices could help federal agencies and other organizations design and acquire software more effectively, but agencies needed to understand the risks involved in adopting these practices....

Read More
Is Your Organization Ready for Agile? - Part 6

Is Your Organization Ready for Agile? - Part 6

• Blog
Suzanne Miller

This blog post is the sixth in a series on Agile adoption in regulated settings, such as the Department of Defense, Internal Revenue Service, and Food and Drug Administration. "Across the government, we've decreased the time it takes across our high-impact investments to deliver functionality by 20 days over the past year alone. That is a big indicator that agencies across the board are adopting agile or agile-like practices," Lisa Schlosser, acting federal chief information...

Read More
Is Your Organization Ready for Agile? - Part 5

Is Your Organization Ready for Agile? - Part 5

• Blog
Suzanne Miller

This blog post is the fifth installment in a series on Agile adoption in regulated settings, such as the Department of Defense, Internal Revenue Service, and Food and Drug Administration. Federal agencies depend on IT to support their missions and spent at least $76 billion on IT in fiscal year 2011, according to a report from the Government Accountability Office (GAO). The catalyst for the study was congressional concern over prior IT expenditures that produced...

Read More
Is Your Organization Ready for Agile? - Part 4

Is Your Organization Ready for Agile? - Part 4

• Blog
Suzanne Miller

This blog post is the fourth in a series on Agile adoption in regulated settings, such as the Department of Defense, Internal Revenue Service, and Food and Drug Administration. Government agencies, including the departments of Defense, Veteran Affairs, and Treasury, are being asked by their government program office to adopt Agile methods. These are organizations that have traditionally utilized a "waterfall" life cycle model (as epitomized by the engineering "V" charts). Programming teams in these...

Read More
Is Your Organization Ready for Agile? - Part 3

Is Your Organization Ready for Agile? - Part 3

• Blog
Suzanne Miller

This blog post is the third in a series on Agile adoption in regulated settings, such as the Department of Defense, Internal Revenue Service, and Food and Drug Administration. In our work with the Department of Defense (DoD) and other government agencies such as the U.S. Department of Veteran Affairs and the U.S. Department of the Treasury, we often encounter organizations that have been asked by their government program office to adopt agile methods. These...

Read More
Is Your Organization Ready for Agile? - Part 2

Is Your Organization Ready for Agile? - Part 2

• Blog
Suzanne Miller

This blog post is the second in a series on Agile adoption in regulated settings, such as the Department of Defense, Internal Revenue Service, and Food and Drug Administration. The adoption of new practices, such as agile or any new practice for that matter, is a task that is best undertaken with both eyes open. There are often disconnects between the adopting organization's current practice and culture and the new practices being adopted. This posting...

Read More
Is Your Organization Ready for Agile? - Part 1

Is Your Organization Ready for Agile? - Part 1

• Blog
Suzanne Miller

This blog post is the first in a series on Agile adoption in regulated settings, such as the Department of Defense, Internal Revenue Service, and Food and Drug Administration. All software engineering and management practices are based on cultural and social assumptions. When adopting new practices, leaders often find mismatches between those assumptions and the realities within their organizations. The SEI has an analysis method called Readiness and Fit Analysis (RFA) that allows the profiling...

Read More

Contact the Author

Suzanne Miller

SEI Digital Library

SEI Publications

Visit the SEI Digital Library to see other publications by Suzanne Miller

View publications